Introduction
AI Agents for Good (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered nonprofit solutions, including our Grants Platform, custom-built agentic workflows, and related services.
By accessing or using our platform, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Account Information
When you create an account, we collect your name, email address, organization name, and role within your organization. If you sign in using third-party authentication, we receive basic profile information from those services.
Organization and Donor Data
Our platform allows you to manage donor relationships, grant applications, and organizational data. This may include donor names, contact information (email addresses, phone numbers, mailing addresses), donation history, giving patterns, communication preferences, and any notes or tags you associate with records.
Documents and Files
When you use our knowledge base and grant management features, you may upload documents, grant applications, reports, and other files. We store these files and process them to enable search and AI-powered features. If you connect cloud storage, we access files you explicitly grant permission to.
Communications Data
Our platform helps you draft and manage communications. We store email drafts, templates, and communication history that you create within the platform. If you connect an email account, we access email data as permitted by your authorization.
Usage Data
We automatically collect information about how you interact with our platform, including features used, pages visited, actions taken, and timestamps. This helps us improve our services and troubleshoot issues.
Technical Data
We collect device and browser information, IP addresses, and similar technical data to ensure security, prevent fraud, and optimize platform performance.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services: Operate the Grants Platform, custom-built solutions, AI agents, and knowledge base features you rely on.
- Power AI features: Process your data through AI models to generate grant drafts, communication suggestions, and intelligent search results.
- Process integrations: Sync data with connected services like cloud storage, email providers, and other authorized platforms.
- Improve our platform: Analyze usage patterns to enhance features, fix bugs, and develop new capabilities.
- Communicate with you: Send service announcements, security alerts, and support responses.
- Ensure security: Detect and prevent fraud, abuse, and unauthorized access.
Legal Basis for Processing
For users in the European Economic Area (EEA) and similar jurisdictions, we process your data based on:
- Contract performance: Processing necessary to provide the services you've requested.
- Legitimate interests: Processing for platform improvement, security, and fraud prevention, balanced against your privacy rights.
- Consent: Where required, we obtain your explicit consent for specific processing activities, which you may withdraw at any time.
- Legal obligations: Processing required to comply with applicable laws.
Data Sharing and Third Parties
Service Providers
We share data with trusted service providers who help us operate our platform:
- Cloud Infrastructure: Database hosting, authentication, and deployment services.
- AI Providers: AI model providers for intelligent features. Data sent to AI providers is used to generate responses and is subject to their data handling policies.
- Integration Partners: For cloud storage and email integrations you authorize.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, accounting, or audit purposes.
Organization administrators can request data export before account deletion. Organization records, communications, and documents are deleted along with the associated organization account.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Portability: Request your data in a structured, commonly used format.
- Objection: Object to processing based on legitimate interests.
- Restriction: Request restricted processing in certain circumstances.
- Withdraw consent: Where processing is based on consent, withdraw it at any time.
To exercise these rights, contact us at the email address provided below. We will respond within 30 days.
Cookies and Tracking
We use cookies and similar technologies for:
- Essential functions: Authentication, session management, and security.
- Preferences: Remembering your settings and preferences.
- Analytics: Understanding how our platform is used to improve it.
You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (TLS/HTTPS) and at rest.
- Row-level security ensuring organizations can only access their own data.
- Secure authentication with session management.
- Regular security assessments and monitoring.
- Access controls limiting employee access to personal data.
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
International Transfers
Our services are hosted in the United States. If you access our platform from outside the United States, your data will be transferred to and processed in the United States. We implement appropriate safeguards for international data transfers as required by applicable law.
Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the “Last updated” date. Your continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: privacy@aigentsforgood.com
For organization-specific data inquiries, contact your organization administrator who can manage data within the platform.